Public sector
Evidence for the framework you report against
Cyber Essentials Plus, NIS2 and national guidance, with residency and accessibility that survive a procurement review — and content that works for a workforce spanning field staff, contact centres and clinicians.
- UK / EU
- residency per tenant
- WCAG 2.2 AA
- accessible content
- 24
- languages
Assurance
Documentation before the questionnaire arrives
Residency, subprocessors, DPA, SOC 2 and ISO certificates, accessibility statement and disclosure policy are all published rather than requested, which removes the usual three-week loop from a procurement timetable.
- UK (London) or EU (Ireland) residency per tenant
- Published subprocessor register with change notice
- Accessibility statement and WCAG 2.2 AA content
Coverage
A workforce that is not uniform
Field staff on mobiles, contact centres on shared workstations, and office functions on laptops — each reached on the channel that works, and each graded on the same scale so a single number means something across the whole body.
- SMS reach for field and frontline staff
- Shared-workstation delivery
- Multi-language, captioned modules
Questions
Asked on every first call
The ones that decide whether a first call turns into a second one.
1 questions
Where is our data held?
In the region you select at provisioning — UK (London) or EU (Ireland) for public-sector customers — including backups. Processing does not cross the boundary, and the subprocessor register lists the region for each processor.
Keep reading
Related
Request the procurement pack
Residency, DPA, certifications, accessibility statement and disclosure policy in one bundle.