Legal
Subprocessors
Who else processes data, for what, and in which region.
Last updated
Each subprocessor below is assessed before onboarding and re-reviewed annually. Customers are notified in advance of additions and may object under the DPA.
| Subprocessor | Purpose | Region |
|---|---|---|
| Amazon Web Services | Hosting, storage, queues and backups | EU (Ireland) · UK (London) · US (Virginia) |
| SafeLoop simulation MTA | Simulated phishing email delivery | Same region as tenant |
| Transactional email provider | Account and system notifications only | EU / US |
| SMS aggregator | Smishing simulation delivery | Regional routing, 40+ countries |
| Voice telephony provider | Vishing simulation delivery | Regional routing |
| Error and performance monitoring | Application telemetry, no message content | EU / US |
| Support desk | Customer support correspondence | EU / US |
Change notification
Subscribe during onboarding to receive advance notice of register changes by email, or poll the register over the API. The register is versioned and previous versions are available on request.
Questions about this document? Email legal@safeloop.com or contact us.