MSPs & multi-tenant
Many client organisations, one console
Multi-tenant by architecture rather than by workaround. Each client gets isolated data, its own branding and its own sending domains; you get one place to run all of them and a rollup view across the book.
- Per tenant
- branding and domains
- Isolated
- data, enforced twice
- Rollup
- reporting across clients
Isolation
Client data does not mingle
Every record is scoped to an organisation at the repository layer and again by database row-level security. Cross-tenant access by your staff is explicit, time-boxed and written to an audit log both you and the client can read.
- Two independent enforcement layers
- Per-tenant data residency — EU, UK or US
- Audited, time-boxed cross-tenant access
- Susceptibility rate10
- Credential-submit rate8
- Repeat-clicker rate8
- Time-to-click6
- Report rate9
- Real-threat response7
- Training completion6
- Multi-channel exposure7
- Department risk5
- Tenure / onboarding risk5
Operations
Templates once, deploy many
Build a campaign programme and a curriculum once, then apply it across the book with per-client overrides. Rollup reporting shows which clients are improving and which need an intervention conversation.
- Programme templates with per-client overrides
- Cross-tenant score comparison
- White-label academy and simulation domains
- 1. Simulate Multi-channel lure
- 2. Detect Click, submit, report
- 3. Train Auto-enrol on fail
- 4. Measure Score + benchmark
Questions
Asked on every first call
The ones that decide whether a first call turns into a second one.
2 questions
Can each client have its own branding and domain?
Yes. Academy branding, sending domains and landing pages are per tenant on the Enterprise tier, so the programme looks like the client's own — or yours, if you sell it as a managed service.
How is billing handled across clients?
One agreement with per-tenant seat counts, trued up on your billing cycle. You are not managing separate contracts per client unless you want to.
Keep reading
Related
See the multi-tenant console
Bring two sandbox client tenants and we will show isolation, rollup and white-labelling together.