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Healthcare

A workforce that is not at a desk

Shift-based, mobile, frequently sharing a workstation, and interrupted constantly. An email-only programme with twenty-minute modules reaches administrators and misses the clinical majority — which is exactly the population being targeted.

3 min
module, resumes on interrupt
SMS-first
for clinical staff
HIPAA
§164.308(a)(5) mapped
HOW THIS WORKFORCE IS REACHEDSMS74%Email41%QR18%TRADECRAFT AIMED AT THEMShift-swap lures, payroll changes, PHI request pretexts31%4%Northwind Health · 12,000 people · two quarters

Reach

Meet people on the device they carry

Clinical staff answer a text message and ignore an inbox they check twice a shift. SMS-first campaigns and three-minute modules that survive an interruption are the difference between a programme that covers a hospital and one that covers its back office.

  • Smishing-first for clinical and ancillary staff
  • Shared-workstation friendly delivery and sign-in
  • Modules that resume where a shift interrupted them
EmailSpear-phishing, BEC
SMSSmishing
VoiceVishing, deepfake
QRQuishing

Evidence

The HIPAA record, without the spreadsheet

Awareness programme evidence with periodic-reminder cadence per person, retained as long as you need it. When an assessor asks about the agency staff who worked three shifts in March, the record exists.

  • §164.308(a)(5) register
  • Agency and locum cohorts tracked separately
  • Certificates retained beyond event retention
  • Spotting a spear-phish4 min · Complete
  • MFA fatigue & push bombing3 min · Complete
  • Invoice fraud and BEC5 min · 62% done
  • QR codes in the wild3 min · Assigned
An enrolment generated by one failed simulation — assigned, tracked and certificated automatically.

Questions

Asked on every first call

The ones that decide whether a first call turns into a second one.

1 questions

How do you reach staff without a corporate mailbox?

Over SMS, using the mobile number already in your directory. Those people are in scope for simulations, training and scoring like everyone else — they are usually the cohort with the highest exposure and the least coverage.

See a clinical-shift rollout plan

We will map your staff groups to channels and show what week one looks like on a ward.

See your human risk in 20 minutes

Book a demo and we’ll run a sample campaign against a test group.